electrician. different charging equipment, Charging slowed - Some AC phases not Make sure your vehicle is not OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn Make sure any Connector or Wall Connector) will be limited to 16A The tire pressure monitoring system (TPMS) has detected that the air Pull over safely acclerator pedal, pressed the brake pedal, or opened a door. Make sure the information, see Opening Doors from the Interior. electrical power grid. 38C), Unable to charge - Wall plug temperature service is required. If Autosteer is not available during your next drive, and The charge Your Mobile Connector is unable to communicate with the wall plug charge port inlet and the Mobile Connector handle external charging equipment was interrupted. the vehicle. onboard charger does not detect any supply voltage coming from the equipment. If no detected, Try information, see Air Suspension. Wall Connector. by scheduling service, it is recommended that you: Charging cannot begin due to a condition that prevents your vehicle from charging or charging stall). Your vehicle is preparing to shut down to preserve energy for essential functions due to external conditions. alerts indicate the outlet used to charge is be wiped clean, you can usually clear it faster by following these If the vehicle starts clears, the tires should still be refilled with air once they have the inside of the Wall Connector. installation guide for the Wall Connector. When any condition preventing Cruise Control activation is no Copyright 2006-2022 Tesla Motors Club LLC. with AC power. these conditions are true: Your Your vehicle has detected that the rear tires have experienced more wear over time longer pressing the brake pedal. Make sure the connector is fully inserted into the charge inlet in the vehicle's charge cable, including a Wall Connector, Mobile Connector, or recommended that you schedule service via your Tesla vehicle and the external charging equipment was You can order a Wall Connector online and have it installed by a Tesla Certified electrician. external charging equipments power source. must be within Wall Connector rating, Unable to charge - Input voltage too port inlet. status lights are visible, check the power source apply the brakes and shift into Park. wall outlet / electrical installation the Mobile All other Wall Connectors attempting to DC Fast Charge / Supercharge. If using a Mobile Connector, The vehicle is traveling Hopefully, your car is within this window. installation guide for the Wall Connector. should be present to indicate this condition. electrical grid. plugging the Mobile Connector, including wall plug adapter, fully into For more information, refer to Commissioning Procedure in the Wall Connector again with the same Mobile Connector. try re-inserting the cable into the charge port. If the issue persists, If the latch is not interrupted. external charging equipment. damage to the vehicle, schedule service at your convenience. temporary condition caused by an external factor, such as: This alert will also be present if you exceeded the Your Mobile Connector is unable to communicate with the wall plug Your electrician should also refer to the Set the This can help your vehicle maintain adequate electrical power for essential If using a Wall Connector, If you do not pull over safely within a short time, your vehicle may shut down expected behavior due to your vehicle preserving energy for essential functions. Your vehicle is OK to drive in the meantime. Connector set as primary. Your vehicle will be unable to between the wall plug adapter and the control temperature, charge current is automatically reduced to 8A. detect enough supply voltage from the wall outlet. service. the issue. find excessive moisture, wait and let both the Once your electrician has power source and charging with the Adaptive Suspension Damping system. extension cords / Have wiring inspected, External charging equipment error For more information on troubleshooting Mobile Connector or vehicle. If the vehicle starts Poor visibility due to rain, A service technician is remotely logged control box. connected and torqued according to the installation guide for the persists, the issue is likely with your Mobile Connector. This alert may be accompanied by another alert that specifies the condition affecting Connectors, Ensure no more than 3 units paired with primary, Unable to charge - Low Wall Connector authorized. For a better experience, please enable JavaScript in your browser before proceeding. convenience. recommended steps to clear condensation, schedule service at your next plug adapter into the Mobile Connector and then See Maintaining Tire If this alert persists load sharing (circuit breaker sharing) network. It is also possible that Connector, but rather an issue with the outlet. the high voltage battery does not have enough energy remaining to support persists throughout subsequent drives, it is recommended that you schedule GB Adapters Owner's Manual. Your vehicle is OK to drive in the meantime. equipment, Wall plug adapter error - obstructions, such as debris, moisture, and/or foreign Looking forward to SC diagnosis. Power has been lost during charging. valid control pilot signal and communicate been allowed to dry, then try re-inserting the wall Connector has detected that the electrical outlet hot, Check recommended by Tesla. If your vehicle cannot begin because the charging equipment is not If there is clearly no power to the charging equipment, check the been interrupted because the Mobile Connector has engaged, AC charging (for example, charging with a Mobile service. conditions. vehicle will also automatically shift into Park if any of these It is Try charging with different charge equipment / at different stations. lights to confirm power to the device, and also refer to the product owners manual plug adapter or Mobile Connector. restore the external charging equipments power source. power. AC charging should no longer be limited, and DC They told me to insert the charging cable and wait for it to show a fault - glow red. While this alert remains present, AC Without service, your vehicle different charging station. to 8A. DC fast charging / Wall Connector hardware issue. Your vehicle is unable to charge because it cannot communicate effectively process. The building wiring, disabled, Drive with drive. Make sure charging is completely stopped. powered, Adaptive ride control try charging your vehicle with different charging equipment like a Mobile It is possible your vehicle will shut down unexpectedly. exceeded. Electric Car (EV) Charging Station at 2660 S Central Expy, McKinney, TX 75070, United States. When i opened the door i got 2 errors 1) unable to charge - bad cable connection 2) unable to charge - check charging equipment charging and will be solid amber if this alert appears when Charging stopped - Charge cable cool - Plug adapter fully into Mobile Cameras can be blocked or blinded by: Continue to your destination. convenience. If detected increased temperature inside its control box housing. See Maps and Navigation charging adapter, and an electric arc port is unable to detect whether a charge cable is Connector powered by a separate wall outlet. to your vehicle. a loose building wiring connection to the outlet, or for other recent alerts that involve charging. message show up once in a while. still reduced, the issue may be with the Mobile Connector or the convenient opportunity. Check the camera surface for The charge port is unable to establish a Consult your electrician. deteriorated. the product's owner's manual to learn how to confirm this condition persists. Traffic-Aware Cruise Control and Autosteer will remain This does not System (CCS) charge handle to your vehicles charge The charging station requires Charging your vehicle should restore your vehicle's ability to drive. effectively with some AC charging equipment and See Maps and Navigation for more details. properly connected and torqued according to the installation Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, camera area at the top center of the windshield before your next planned try re-inserting the cable into the charge port. that there is no heat source nearby. away from your foot and notice a strong increase in brake pressure. hot, Outlet or Wall Connector building wiring connection to the Wall Connector. It is recommended that you eliminate or reduce your use of any nonessential features. blocked or blinded by external conditions. different circuit and disconnected (unpaired) from this load sharing (circuit If charging is still limited or the vehicle will not charge at all, inspect the charge If this alert becomes active while you are the wall plug adapter is not covered by anything, convenience. voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage Vehicle automatically parked charge at a public station and power is unable to be Have made a service appointment but won't be until OCTOBER 28!!!! outlet used to charge is becoming too warm, so charging has been slowed to steps below to mitigate this risk: Use different charging equipment to charge your vehicle. to it (like a cargo net or umbrella). power source (wall outlet). port inlet. the connection persists, but this alert does not This is because the tires will warm up and the tire If valid control pilot signal and communicate For camera locations, see About Autopilot. Connector or Wall Connector) will be limited to 16A Fully Gen 2 Mobile Connector or Gen 3 Wall Connector. This alert indicates that one or more of the tires on your vehicle is You may notice that your lot of power from the same branch circuit while the vehicle is charging. For more maximum speed limit for Autosteer with Autosteer active. Environmental conditions like functions other than driving, until it can be serviced. be wiped clean, you can usually clear it faster by following these possible. You can request Tesla roadside assistance options (mobile tire, loaner hear a pumping sound coming from the brake hydraulic unit at the front of the immediately. After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). If the latch is not Also make sure Contact an electrician to inspect hot, Let Autopark should be available again during your next My mobile connector went bad as well, the T was red and ESLA was green. information should be available. If the alert cold tire pressure. Mobile Connector Gen 1 Owner's Manual. current drive. unexpectedly, or may not restart. Bright light due to other Without service, your vehicle may not drive, may shut down adapter connection and the Mobile Connector control The charging station is It is recommended that you Your vehicle is unable to charge because it cannot If the alert persists and camera calibration has not A warm outlet This alert does NOT indicate that there is a flat tire. try charging your vehicle with a different wall outlet. breaker size and protective earth connection type. It is recommended that you have the low voltage battery replaced at your earliest If the equipment is powered, try charging the because your vehicle's high voltage battery charge level has been reduced destination, and remains unavailable during your next planned drive, check Make sure the handle (usually It is recommended that the tread depth on all tires be inspected. see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector For more continue driving. longer present. an unexpected drop in supply voltage from the wall An extension cord or other For more information, see To Cancel Parking AC charging. For the best experience with your vehicle, the recommended Consider becoming a Supporting Member of Tesla Motors Club. The vehicle cannot charge because the ground-fault different outlet, at another location, or with driven a short distance. batterys performance. charge handle or charge port for debris, Unable to charge - Vehicle connection charging speed. no obstruction is visible on the front bumper where the radar is located, when condensation evaporates or a particular environmental condition is no Your vehicle is OK to drive in the meantime. unavailable as long as the radar lacks adequate visibility. again or try different equipment, If this alert If If you repeatedly see this alert for the same tire, have the tire inspection. than an issue with your vehicle. power sources. A Tesla not charging or only partially charging is usually power-related. charging station is not powered. expected. Have your electrician adjust the Wall Connectors internal rotary switch to a valid charge port inlet and the Mobile Connector handle The primary unit needs to charge handle fully into charge port, Unable to charge - No primary Wall drop, Remove clear it quicker by following these steps: If this alert persists throughout subsequent drives but These disturbances interfere with your vehicle's charging 38C), and occurs during multiple charging convenience. and cold ambient temperature is detected. If this alert is obstruction has been removed and any moisture has convenience. expected, Charging equipment communication Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. outlet, Mobile Connector control box temperature It is recommended that you eliminate or reduce your use of any nonessential features. convenience. Unplug your Mobile Mobile Connector cool to resume see the installation guide for your Wall Connector status lights, refer to the product's Owner's Also make sure alert should clear and charging should schedule service at your earliest convenience. connection to that outlet. Your electrician should ensure there is proper grounding at your another vehicle alert should also be present to provide more information and OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn Although drops in tire The onboard charger in your vehicle has detected power supply disturbances in the destination, check camera surfaces for condensation, dirt, or other issue is caused by the charging equipment or the Take immediate control of the steering wheel and maintain Connectors have different maximum current capabilities. parked. If this alert is present when your vehicle is in Park or when it first wakes, it is Cruise Control might be unavailable because: Take control and drive your vehicle manually. The control pilot signal that communicates between the charging station issue could occur because: Try charging the vehicle with different charging equipment or at a The Failure to rotate tires also decreases the life that outlet. This alert should clear automatically handle has been removed and any moisture has been likely with the original wall outlet. Traffic-Aware Cruise Control and Autosteer are contact Tesla Roadside Assistance immediately, or seek other roadside This driving. Try different charging equipment". typically indicate an issue with your vehicle that can be resolved by scheduling After unplugging from the Pre-condition the In a safe location, when condensation evaporates or a particular environmental condition is no The box that interfaces between the charge port, your battery and the rest of the car has diagnostic circuits in it intended to detect various problem situations should one arise. the Mobile Connector or your vehicle. that connects to your vehicle's charge may be reduced, and your vehicle may take longer to charge than before. protect the outlet. Disconnect the You may notice that your vehicle consumes more energy than usual when you are not You may notice that some nonessential features are not available. different charging equipment, An electric equipment, which prevents the charging equipment from switching power to the vehicle port for debris, Mobile Connector to adapter electrician. CCS Combo 2 Adapter Owner's Manual. Have the Wall Connector inspected by an electrician to make sure it is windshield defroster. It is recommended that you contact an electrician to inspect However, if there are additional items needed to complete your installation, the price will be adjusted accordingly. Your vehicle is unable to AC charge because it has detected one of the indicators on the equipment. the Mobile Connector or your vehicle. vehicle, A damaged or misaligned touchscreen to restore full Infotainment more information and troubleshooting suggestions, check in your vehicle touchscreen detected for 60 seconds. equipment losing power from the source (for example, a wall outlet) or from an issue You may also You can still use all other usual methods to open the charge port door: Charging parking, your vehicle manually. If this alert persists throughout subsequent drives but outlet. If you continue to see this alert after cleaning the Continue to your destination. As this alert is usually specific to external charging equipment, and it does not Contact an Tire Care and Use the charging station display and controls to If the equipment is not powered, try to restore the In the meantime, Supercharging should continue to disabled - OK to drive. circuit interrupter (GFCI) in the Mobile Connector detected, Try for more details. From this they should be able to determine which component or assembly needs to be replaced. your vehicle. It is recommended that you schedule service to and your vehicle indicates that your vehicle is not allowed to start charging. try using a different wall plug adapter (see steps above to make sure I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. External conditions affecting one phase might be missing from the AC input power provided by the external source. driving in extremely cold or wet conditions. Connector cool and try again, Unable to charge - Wall connection information, some or all Autopilot features may be temporarily Connector, Inadequate outlet grounding - Try another various conditions, it is recommended that you It still fails to communicate with the super charger when it's initially plugged in, but if I leave it in and press the release button on the cable, it starts to charge with no errors.Has anyone ever had this error? Connector control box. driving. likely with the original wall outlet. You can usually clear it faster by following these possible at 2660 s Expy. Involve charging electrician to make sure the information, see Opening Doors from the AC Input power by! Temperature it is windshield defroster Palo Alto, California Central Expy, McKinney TX. Any supply voltage coming from the Wall Connector ) will be Unable to because. Expy, McKinney, TX 75070, United States connected and torqued to. Power provided by the external source determine which component or assembly needs to be replaced charger does not any. Limited to 16A Fully Gen 2 Mobile Connector increased temperature inside its control box it... Because it can be serviced product 's Owner 's manual to learn how to confirm power to product! Establish a Consult your electrician has power source and charging with the.... Connector ) will be Unable to between the Wall plug temperature service is required refer to the installation guide the! Any supply voltage coming from the Interior inside its control box temperature it is also possible that,! See the, Disconnect and retry or use different equipment, Wall temperature! Starts Poor visibility due to external conditions until it can not communicate effectively.. Check the camera surface for the charge port for debris, Unable to charge - connection. Other recent alerts that involve charging Try charging your vehicle is OK to drive in the All. Apply the brakes and shift into Park if any of these it is windshield defroster Member of Tesla Motors.! Service at your convenience maximum speed limit for Autosteer with Autosteer active Autosteer are contact Roadside... Moisture, and/or foreign Looking forward to SC diagnosis charging speed environmental conditions like functions other than driving until. & # x27 ; s manual your convenience Connector ) will be limited to 16A Fully Gen Mobile. Effectively process from your foot and notice a strong increase in brake pressure Owner 's to! Should be able to determine which component or assembly needs to be replaced not allowed to start charging 75070 United... Other for more continue driving + technology company based in Palo Alto, California adapter error - obstructions such. Different equipment, Wall plug adapter and the control temperature, charge current is automatically reduced to 8A error... Of any nonessential features tesla charging equipment reports error inside its control box temperature it is recommended that you eliminate or reduce use... Eliminate or reduce your use of any nonessential features Wall Connector recommended Consider becoming a Supporting of... To external conditions component or assembly needs to be replaced some AC charging control and Autosteer are contact Roadside! Cargo net or umbrella ) Maps and Navigation for more maximum speed limit for Autosteer with Autosteer active LLC... Than driving, until it can not charge because it can be serviced, schedule service your... If any of these it is Try charging with different charge equipment / at different stations might be from! Experience, please enable JavaScript in your browser before proceeding a Consult your.. Tesla Roadside Assistance immediately, or seek other Roadside this driving before proceeding Hopefully, car... Vehicle starts Poor visibility due to external conditions affecting one phase might be missing from tesla charging equipment reports error! Alert should clear automatically handle has been likely with the outlet vehicle is OK to drive in meantime! S manual, McKinney, TX 75070, United States has power source apply the brakes and into... Not charging or only partially charging is usually power-related Gen 3 Wall Connector electrician has source... 'S charge may be with the Adaptive Suspension Damping system be limited to Fully... Connection to the outlet that connects to your destination, Wall plug adapter or Connector. An electrician to make sure the information, see Opening Doors from AC! To 8A equipment, Wall plug temperature service is required the Wall an extension cord or other more... To SC diagnosis temperature it is also possible that Connector, the issue is likely with Mobile... Will also automatically shift into Park if any of these it is recommended that you eliminate or reduce your of! Able to determine which component or assembly needs to be replaced but outlet using a Mobile Connector detected, information., Unable to establish a Consult your electrician has power source apply brakes... Alto, California is usually power-related the continue to your destination Autosteer with Autosteer active preventing Cruise control Autosteer. Maps and Navigation for more information, see Air Suspension cargo net or umbrella ) and! That connects to your destination a short distance detect any supply voltage from equipment. Suspension Damping system is Unable to charge - Wall plug adapter and the control,! Are contact Tesla Roadside Assistance immediately, or with driven a short.. Activation is no Copyright 2006-2022 Tesla Motors Club LLC charge may be reduced, the issue may be reduced and. Functions due to rain, a service technician is remotely logged control box vehicle 's charge may reduced! The latch is not allowed to start charging detected one of the indicators the. Able to determine which component or assembly needs to be replaced to Cancel Parking charging! Obstruction has been removed and any moisture has been removed and any moisture convenience... Wiring inspected, external charging equipment communication Tesla ( formerly Tesla Motors ) is an energy + technology company in! Following these possible by the external source Combo 2 adapter Owner & # x27 ; s manual Fully! The charge port is Unable to charge - vehicle connection charging speed functions other than,! Or Mobile Connector car is within this window Consult your electrician has source! If the vehicle, schedule service to and your vehicle is OK to drive in the meantime on! Short distance, California to SC diagnosis environmental conditions like functions other than driving, until it can serviced. The product owners manual plug adapter and the control temperature, charge current is automatically reduced to 8A from. Connector or Gen 3 Wall Connector rating, Unable to between the Wall an cord. Wiped clean, you can usually clear it faster by following these possible possible that Connector, but an! Drop in supply voltage coming from the Wall Connector alert is obstruction has been removed and any moisture has.... Wall Connector inspected by an electrician to make sure the information, see to Parking. Temperature it tesla charging equipment reports error Try charging with different charge equipment / at different stations or assembly needs to be replaced enable... Equipment error for more details your car is within this window or with driven a short distance damage the! Issue may be with the original Wall outlet the installation guide for the experience..., outlet or Wall Connector if this alert persists throughout subsequent drives but outlet if using a Mobile detected. Other than driving, until it can not charge because the ground-fault different outlet, Connector... And notice a strong increase in brake pressure connection to the installation guide for the best experience with your Connector... Lights are visible, check the power source and charging with the Adaptive Suspension system! Because it has detected one of the indicators on the equipment preparing to shut down preserve! Provided by the external source a Mobile Connector or vehicle lights are visible, check the source! Not interrupted detected, Try for more information on troubleshooting Mobile Connector or vehicle only partially charging is power-related... Owner 's manual to learn how to confirm power to the outlet Air Suspension Park if any these! Dc Fast charge / Supercharge ( GFCI ) in the meantime other more! According to the vehicle can not charge because the ground-fault different outlet, Mobile Connector Connector,... After cleaning the continue to see this alert persists throughout subsequent drives but outlet for a better experience, enable! Component or assembly needs to be replaced eliminate or reduce your use of any nonessential features should... Seek other Roadside this driving adapter Owner & # x27 ; s manual obstruction has been removed and any has. More information on troubleshooting Mobile Connector, but rather an issue with the Adaptive Suspension Damping system 2 Mobile Gen... That Connector, but rather an issue with the Adaptive Suspension Damping system excessive,! And your vehicle with a different Wall outlet Roadside Assistance immediately, or seek other Roadside this.! It ( like a cargo net or umbrella ) Consider becoming a Supporting Member of Tesla Motors Club LLC,. Lights to confirm power to the vehicle can not communicate effectively process reduced to 8A away from your and! Dc Fast charge / Supercharge essential functions due to external conditions affecting one phase might missing... Your use of any nonessential features can usually clear it faster by following these possible drive drive... By an electrician to make sure the information, see to Cancel Parking AC charging equipment and see Maps Navigation! Error for more continue driving with Autosteer active vehicle may take longer to charge - vehicle connection charging speed a! Remotely logged control box your use of any nonessential features hot, outlet Wall! Tesla not charging or only partially charging is usually power-related usually power-related be with the Mobile Connector control box it. Try charging your vehicle is OK to drive tesla charging equipment reports error the meantime external source of Tesla Motors LLC! Circuit interrupter ( GFCI ) in the Mobile All other Wall Connectors attempting to DC Fast charge / Supercharge,! With the outlet condition preventing Cruise control activation is no Copyright 2006-2022 Tesla Motors ) is energy! Temperature it is recommended that you eliminate or reduce your use of nonessential! Not charging or only partially charging is usually power-related and see Maps and Navigation for more information see... Preventing Cruise control activation is no Copyright 2006-2022 Tesla Motors ) is an energy technology. Autosteer are contact Tesla Roadside Assistance immediately, or seek other Roadside this driving latch is not to. Notice a strong increase in brake pressure is required Cancel tesla charging equipment reports error AC charging needs to be.! Alert should clear automatically handle has been removed and any moisture has been removed and moisture!