The food was OK, but service was a let down. Food was always lovely though ate in the buffet and pool bar a few times and food was lovely and plenty of choice as usual. The fitness center, though, is only free three hours in the morning. You can also enjoy a pool and breakfast. What are some of the property amenities at H10 Rubicon Palace? The Hotel management tells to the travel agency, there is no construction work going on - only moving furniture. Try removing a filter, changing your search, or clear all to view reviews. When reported, the solution adopted the next day was to put some tissues under it. Central Playa Blanca, home to dozens of restaurants, bars, and shops, can be reached in about five minutes by car. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The wide array of kid-friendly amenities available have long made it one of the most popular hotels for those traveling with children, but we were a little taken aback by the sheer number of kids we saw running around. Sign up for activities such as tai chi, aqua-gym, beach volleyball, and water polo. Not being British you might feel out of place. Guests can also relax in the Privilege Lounge, which serves drinks and snacks during the day and has a terrace overlooking the ocean. Hotels in Spain, Europe and the Caribbean. The atmosphere there is relaxing, with big, serene oceanfront gardens, yoga and Pilates classes instead of loud entertainment, and good food. air-conditioning minibar* Nespresso machine living room sofa bed flat-screen TV one complimentary access per person to the Despacio Thalasso Centre bath tub balcony or terrace Wi-Fi. It offers a wide range of activities for kids 1 to 16 years old, including pool games, arts and crafts, treasure hunts, and movie nights. The nearest sandy beach is about a 10-minute drive away, as is Marina Rubicon, a quaint harbor complete with dozens of restaurants, bars, and shops. During the evenings, guests are entertained by diverse performers and dancers, shows, and themed parties. Found there was a variety of choice. A wide range of personalized services are available for guests of H10 Rubicon Palace, such as babysitting/child services, 24-hour security and a car rental desk. The H10 Rubicn Palace offers comfortable rooms equipped with all the amenities you might need for a comfortable stay. First of all, we regret that the stay at the hotel was not as you expected. I booked a privilege room, thinking I would get 5* service. Sustainability is taken seriously here, so they use geothermal energy to power the air-conditioning, intelligent systems to control the lighting and all manner of clever ways to minimise water use. First of all, it should be pointed out that the hotel has 95% (if not more) British guests. (sometimes my pyjama was under the pillow, then i found it on the sofa, another day it was just thrown on the side table). Not being British you might feel out of place.My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. There is no staff attending the lounge, and you are asked to clear your table before leaving. THANK YOU GIACOMO! It is a great pleasure for us to know that after 7 days you have met your expectations as a customer.Also, we are happy to read that you enjoyed our facilities and all the activities that we offer. 33. It features eight pools, two buffet restaurants, three a la cartes, a full entertainment program, and an excellent kids club for children ages 1 to 16. Jet 2 has this hotel as a 4 star plus, which I agree with. The selected hotel only admits bookings for adults. Service is average, slightly pretentious and arrogant. The hotel expects to be fully updated by the end of 2017. Montaa Roja, Playa Blanca, Yaiza, Lanzarote, 35570 View in a map Explore the area Aqualava Water Park 19 min walk Playa Pechiguera 5 min drive Roja Mountain 6 min drive Do not book this hotel! The architecture is clean-cut and modern, with low-rise whitewashed buildings punctuated by towering palm trees arranged in terraces down to the pool area and the sea beyond - and it all feels pleasantly luxurious in a sophisticated low-key fashion. We had no wifi anywhere for five days, room was far from reception and whilst okay the phones did not work so if you wanted to call them you had to walk, was exhausting. Quality of food is more than disappointing. If youre looking for more space to sit and relax, opt for a Junior Suite Ocean View Preferred Club or Suite Ocean View Preferred Club; the second is large enough for a separate living room. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, 3 km from Calle Limones (Playa Blancas shopping area), 15 km from Los Hervideros cliffs and caves, 20 km from Timanfaya National Park and from Geria wine country, 60 km from the Jameos del Agua volcanic tunnel and tourism centre and the, Customer care (GMT+1)Monday to Friday from 9am to 8pmSaturdays from 10am to 3pm, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 5 adult swimming pools (one heated in winter) From January the 16th one of the pools will remain closed for improvements works, 3 childrens pools (two heated in winter), 6 restaurants, 5 bars, Mikes Coffee, Daisy & Privilege Food Trucks, Daisy Club, Daisy Adventure and Blue Team, Multi-sports court, beach volleyball, petanque and minigolf, All Inclusive, Plaza Canaria, boutiques and free outdoor car park (unattended), The hotel accepts dogs weighing up to 5 kg ($). The largest kiddy pool has a cute pirate ship with a big slide, and there are two smaller ones for babies and toddlers a little away from the hustle and bustle. No 2 days are the same so being time restricted for breakfast, lunch and dinner times wasn't ideal if you plan on leaving the hotel. This 593-room, 5-star hotel has 6 outdoor pools along with a full-service spa and 5 restaurants. To me it's a non sense as the dining room was never even half full at one point. Food was nice for a set menu. H10 Rubicon Palace has a total of eight pools, five of them for families and three for kids. And many more advantages enjoy them all! Some Superior Privilege Rooms were renovated in 2015 and 2016 and feature a simple but fresh style, with dark laminate floors, wood furniture with clean lines, and all-white decor. Tripadvisor performs checks on reviews. Pools are amazing and plenty of sun beds. First of all, it should be pointed out that the hotel has 95% (if not more) British guests. 2528 S Sepulveda Boulevard Los Angeles, California 90064-3123 United States. Make no mistakes this is one of the best resorts we have ever stayed in. Rooms for single use are also available. SPA POOL.. used this once for the first time out of 4 visits really nice with its various areas, pool, sauna, cold pebble walk, warm pebble walk, lemon bath, flower bath, Turkish bath etc. asked to move. The hotel offers services and facilities of quality, in order to please the customer and satisfy them as much as possible, so it is an honor for us to read that once again we have managed to meet your expectations as a customer. Variety of food was great but we ate mostly in the Volcan as the food there is amazing. https://cmspro.h10hotels.com . We love Lanzarote and the Rubicon is our favourite hotel. Five star service ? Youll have a private room with all the hotels amenities. Safes are available for a daily or weekly fee. So if that is what you want then its a great choice.It has its own shopping mall and there are several quiet pool areas as well as a very large family pool. No one would ask them to dress appropriately.All together, certainly not a 5* hotel, nor a 5* experience.More, Dear SKIRALOS, Thank you for the time you took to share an opinion on Tripadvisor. For guests on the go, Janubio provides breakfast, or for those travelling at a more leisurely pace, Tabaiba serves a sit-down lunch. Granted, there is a slightly quieter area in the oceanfront Villa section, but the overall atmosphere was not quite relaxing there either. Pools were large a clean, This was our 4th visit to the Rubicon. There are four beautifully designed outdoor pools, and more watery delights in the spa in the form of a dynamic indoor pool with neck and lumbar jets. Please see our partners for more details. The hotel features an on-site bar, Bristro Bar, which offers a variety of drinks in a contemporary setting. We are sorry to hear that the El Volcan restaurant did not live up to your expectations, no doubt that we take your comment about the seating policy and note it in order to improve. The busy vibe spills onto the main dining restaurant in peak season, especially during the dinner service, when the staff struggles to clear tables and find a spot for guests. All rooms have flat-screen TVs with satellite channels. Payments made by partners impact the order of prices displayed. The H10 Rubicn Palace offers comfortable rooms equipped with all . We visited the Rubicon Palace for my wife's Birthday and enjoyed every minute from checking in, to checking out. The luxurious 5-star H10 Rubicon Palace Hotel sits on the coast of the charming Playa Blanca resort, Lanzarote. We would recommend the Rubicon Palace to anyone as a lovely place to relax and enjoy. https://youtu.be/jj4u9fDOqLwMagic Kingdom It's A Small World (Full Ride) POV Walt Disney World 4K 50th Anniversary Trip: https://youtu.be/sdnsCjjw1GcDisney Journey Into Imagination with Figment! Timanfaya National Park, which is home to several stunning volcanoes, is 20 minutes from the hotel. Company Number: 395623. Rome2rio makes travelling from H10 Rubicn Palace, Playa Blanca to MAGMA Rooms Playa Honda easy. Review of H10 Rubicon Palace Reviewed 9 October 2019 I booked a privilege room, thinking I would get 5* service. CHRISTMAS. We are very happy to read that you have enjoyed your room and the views, your comments are very valued. They have a very strange policy where you should sit at the same table every day. Directly adjacent is Red Mountain, a stunning volcano with hiking trails and panoramic views. There are plenty of ways to stay active during your vacation at H10 Rubicon Palace. Rooms at H10 Rubicon provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi. We had no problem getting served quickly at all the bars. DINNER. nice choice on the menu with daily specials, no one offered a child's menu or told us what they could do for children so our son (11) struggled for a few days and we ended up taking him to the buffet after we had eaten then we saw another family having fries bought out for their children so we asked for fries the following evening to go with his chicken dish. If you buy something through our links, Oyster may earn an affiliate commission. The spa is pleasant and relaxing, with lovely outdoor areas overlooking the ocean, several massage rooms decorated with candles, and a spacious hydrotherapy area. Privilege breakfast. Great choice on the menu eggs royal, eggs benedict, omelette, full English, continental choices, fresh orange juice machine etc etc laid back atmosphere however can be a little slow taking food order but the food then arrived quickly. and from BA recommended this hotel but our initial experience was bad, room was average not very clean, looked tired. No one even gave him the 4th and 5th course (5th course being steak) we had been asked how we wanted it cooked our son wasn't so assumed children was being severed something different but the children on the table behind had steak our son had nothing, he probably wouldn't have eaten it but he may have tried it as it was the best course out of the whole menu. Disclaimer: This content was accurate at the time the hotel was reviewed. The hotel is very family friendly and kept spotlessly clean at all times. We left at 10pm our son only ate the bread rolls. We hope to see you back again in the future in order to improve your opinion about our establishment. Most rooms have terra-cotta tile floors, somewhat dated blond wood furniture, and generic artwork. The show was good had a lovely evening. PRIVILEGE POOL.lovely quite area until the afternoon when aqus spin and trampolines etc where bought in. What are some restaurants close to H10 Rubicon Palace? What food & drink options are available at H10 Rubicon Palace? Each air-conditioned room at the H10 Rubicon Palace Hotel is spacious and bright. It is great to know that you loved the hotel, we have worked very hard on this and on the customer satisfaction with a high service. Quality of food is more than disappointing. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Find all information and best deals of H10 Rubicn Palace, Playa Blanca on Trip.com! so we took some fotos and videos to convince the travel agency and proof that were not lying about the ongoing situation (btw it was our fourth day of vacation and we still didnt have any chance to relax at all). H10 Rubicon Palace: Enjoyable stay - See 6,170 traveler reviews, 6,530 candid photos, and great deals for H10 Rubicon Palace at Tripadvisor. The fact that you would come back to the hotel is the best prize we can get, we would be pleased to welcome you again in the nearby future. from the marina area. air-conditioning minibar* sofa bed television shower or bathtub balcony or terrace Wi-Fi 34m 1 / 2 (after reading all these lines, you can imagine how disappointed we were from the complete 5 star standard at this hotel. There are plenty of quiet areas to sit and chat. While there is no real beach to speak of, guests can walk to a couple of tiny but cute stretches of sand that have no easy access to the water. Healing ayurvedic treatments include head and feet massages. The management and staff were all friendly and always helpful. Rooms at H10 Rubicon provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi. All-inclusive rates cover all food and local drinks -- as well as a number of imported brands -- until around midnight. At this difficult time I felt they were doing a great job! Dinner was a ser menu of 6 courses. The 584-room upper-middle-range H10 Rubicon Palace is a sprawling all-inclusive property with all the bells and whistles expected from a big beach resort. Location The hotel is situated on the seafront and close to a number of shops and restaurants. Taxis pick up passengers from the arrivals floor outside Terminals 1 and 2. The hotel has 584 rooms, most located in the main building, and about 90 in the oceanfront Villa section. Bathrooms are spacious but a tad old-fashioned, with white wall tiles with blue trimmings, terra-cotta floors, shower/tub combos with glass screens, and simple wall-mounted hairdryers. Its just there in the background, helping to make a visit here a guilt-free pleasure. There are several small restaurants and bars much closer as well, so all but the ardent night clubbers should be suited.There is SCUBA diving and sea swimming to be had nearby for the more adventurous as well as sailing etc. A wonderful place to relax and enjoy your holiday. I was asked 3 times if I wanted water and the asian waitress was not even polite. Currently out here for 3 weeks, first night my partner had plastic in her ice cream took food manager 20mins to come and see us, hopefully no kids got any, 3rd night had a frozen in middle spring roll, 4th day breakfast frozen hash brown, 14th day frozen sausage that my 15 month old child ate then started vomiting everywhere, and has continued to do so for the morn, went to customer relations to complain, instead of any concern all they wanted is for no other guest to hear my complaints. We really appreciate the feedback and there is no better motivation for us and our staff than getting cheered up like this. As a privilege guest, I was expecting top service and food at the El Volcan restaurant. Dear Plh198, Thank you for sharing some feedback of your last stay at the hotel! We are really glad to read you enjoyed the H10 Rubicn Palace. In your search options you have set up a booking with children. Room {{room+1}} Rm {{room+1}} . Rooms are spacious and airy, with amenities such as flat-screen TVs, mini-fridges (minibars in all but standard rooms) and balconies or terraces, some with ocean views. $600. My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. I think, the hotel management got fooled and spend too much money on too bad quality of work. air-conditioning minibar* Nespresso machine living room sofa bed flat-screen TV one complimentary access per person to the Despacio Thalasso Centre bath tub balcony or terrace Wi-Fi 56m, Privilege Room with Balcony or Terrace Frontal or Lateral Sea View, Rooms with a sea view and Privilege benefits such as access to the Privilege Lounge where selected drinks are served, and a late check-out (subject to availability). 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Make use of the local buses. The charming Mediterranean-style rooms are in 20 traditional houses and each has a soothing palette of blue, a living area, free Wi-Fi and a balcony or terrace. Found the reception staff excellent, especially with all the covid checks needed on check in. Quite frankly, they were absolutely tasteless. Enjoyed all the fitness classes, Pilates/Yoga, Sup Yoga, Aqua aerobics etc, if you are taking part in swimming or aqua aerobics, I suggest taking swimming goggles as the salt water does really sting your eyes. All-inclusive guests get one free dinner per stay at each of the a la carte restaurants; reservations are required. Had to call BA from Lanzorote but whilst helpful our holiday was not good, concerned BA are choosing these hotels!! The property is on a hillside overlooking the sea, with low-rise buildings arranged on terraces that drop away gently from the entrance. Pool was a bit dirty and there were some tiles missing. The easiest way to get from the airport to the hotel is by taxi or rental car. 2nd visit. Twin Room, Sea View (Non-refundable) View room details and amenities View details & amenities. Best regards,The Management, This is the version of our website addressed to speakers of English in United Kingdom. They have a very strange policy where you should sit at the same table every day. It was quiet in the evening and a great place to relax and chill out before diner. Back in your room, pause to take in views of Glendale or the San Gabriel Mountains. Would definitely return. The staff speaks multiple languages, including English, Spanish, French, German, and Italian. It was not exactly the case. Claim your listing for free to respond to reviews, update your profile and much more. If the table doesn't suit you, you have to fight with the waiter for a change and it will be only possible the next day. We spent two weeks in this hotel and enjoyed it very much. Search for the cheapest hotel deal for H10 Rubicn Palace in Playa Blanca. H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Large choice of alcohol all day. KAYAK scours the web for all room deals available at H10 Rubicn Palace in Playa Blanca and lets you compare them to find the best rate for your stay. All this has earned La Isla y El Mar an A energy rating and a UNESCO-backed BioSmart certification. Superior Privilege Rooms offer a number of great extra perks, including Nespresso machines, a wider array of toiletries, robes and slippers, free safes, scales, pillow menus, and sound systems. We hope to welcome you again in the nearby future, in order to provide again great services and to see if we deserve an even higher rating. Would we go back a 5th time. yes. would we book privilege again yes depending in extra cost at time of booking.. would we do the christmas/new year privilege gala dinner..no would stick to the buffet gala dinner for more choice even though people mentioned having to queue ages to be seated. (viii) the coffee cups are minimally cleaned with some coffee left overs at different spots, you better clean them by yourself.the hotel infrastructure:(i) I assume, that there was no qualified construction supervisor (or at least one who understands his job), who looked after all the workers during construction. View Hotel Details. However the snack offer was just a joke, virtually non-existent. First of all, it should be pointed out that the hotel has 95% (if not more) British guests. . H10 Rubicon Palace, Lanzarote: 6,178 Hotel Reviews, 6,796 traveller photos, and great deals for H10 Rubicon Palace, ranked #10 of 38 hotels in Lanzarote and rated 4.5 of 5 at Tripadvisor. 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